Triton Auto Spa

The visit started on a positive note as the man who checked me in was very nice. I opted for the 'works' which should have included exterior wash and wax, interior matte shampoo, interior windows, vacuuming and cup holder cleaning. The exterior was barely passable but the interior was horrendous. It looked like none of the surfaces were even touched and the cup holders were certainly not cleaned. Vacuuming clearly wasn't done as you can see in the photos I provided. The only thing that seemed to be done was the mat wash which was ruined by the fact that they didn't even put them back they just scattered them across the car seats and no order. While I did not witness the incident the woman before me was placing a complaint with the cashier and looking for the manager's contact information. She said this was because the worker she dealt with spoke to her horribly. The cashier informed her that this was the owner and the only thing she could provide was the owner's partners information. The woman was so upset she took it and was just appalled at how she was spoken to. This is why I didn't say anything when I first got into my car and why I didn't return to have the job fixed because it was obvious that my concerns would not be taken kindly. instead, when I got home I rolled up my sleeves did the job myself despite paying someone else to do it. I will likely never go back there again but if I did I would only get the most basic exterior clean.

Just pay attention to the back seat if you have a third row because often you will pay for it but they won’t do the work. They will if you point it out. The air fresheners aren’t good like it was when it was mermaid. The work is still good though. If they can get better quality air fresheners, and make sure they hit the third row when people pay for it instead of them having to be told then they will get a 5 star.nI still take my vehicle to them to clean because they do overall do a good job.

Our experience was horrible! We payed for a car wash and interior detailing and I was extremely disappointed. Outside was sub-par with streaky windows, dirt still on the panels and finger prints around the doors. An oily cleaner was sprayed all over EVERYTHING inside (including the leather seats) but nothing was wiped down much or cleaned well. I went through with a cloth and wiped all the surfaces down and cleaned up so much dirt! Cup holders were still dirty, mats were not cleaned well and the sticky oily substance that was over everything was awful. I had to spend a good amount of time cleaning up after the detailing. So disappointed!!

The outside of my car looks amazing but the vacuuming wasn't great. It seems they didn't move the seats to get underneath them. Also, the woman behind the register was more interested in her phone than ringing me up. She told me to put my credit card in the machine then picked up her cell phone and ignored me. I asked if I we were good and without even looking up from her phone she told me yes. I also noticed one of the guys at the end using his phone to look at women on instagram after he finished drying my truck.

The $100 special is an awesome deal. Our 2013 Subaru Outback looks brand new. Three guys worked on the car inside and out. They did the door jams, the chrome, the wheels. I am going back with our other cat.