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Lacey's Inc

2000 Williston Rd, South Burlington, VT 05403, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday 8:00 AM – 2:00 PM
  • Sunday Closed
Reviews
Nicholas Magner (11/11/2020)
It's a good sales experience, but the service stops there. I would NEVER recommend Lacey's to anyone nor will I be doing business there again. Save yourself the agony! I feel bad leaving a negative review like this, but after what we went through I feel like people should have an idea of what they are getting into. Expensive, zero followup, promise you the world, and blame it all on someone else. You don't get floored at Lacey's, you get something else...
Terri Zittritsch (10/28/2020)
Zero follow through on quote. I had a person in my house from Lacey's 1.5 months ago with zero follow through. I feel somewhat violated here. This person came into my house and roamed around every room while I was working, to measure up my house for a complete re-flooring, only to basically not follow up at all. I've called multiple times, was told I'd get a return call, and nothing. This is a business to avoid. Now I wonder what this person was doing wandering around my home for a 1/2 hour.
Carol Tifft (11/18/2020)
Unfortunately, I have called 4 times in the past month and a half. Have never had a call returned . I love my carpet don’t get me wrong , but it is separated at the top step and if they had come out to repair it then it would have been a small 8 inch repair. It is now separated more . We had a very large Laceys Oder and it was only a year ago . Very poor customer service .
Thea Lewis (10/02/2020)
Rug cleaning made easy. Prices were very reasonable. Customer service and advice excellent.
Bill Adamson (03/24/2020)
Poor customer service, no responsiveness, lack of follow thru. The carpet layers were okay but we wish we had done business elsewhere.
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