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The Roop Group Property Management
The Roop Group Property Management
The Roop Group Property Management
The Roop Group Property Management
The Roop Group Property Management
Reviews
Teaira Patterson (09/22/2020)
Terrible management company, very unorganized and rude!!!
Paula Church (10/11/2018)
I initially contacted The Roop Group, as we were interested in a 3 bedroom they had for rent. I turned in all requested documentation and paid the rental app fee of $30. Leslie contacted me with questions about my application. She said she contacted my rental reference, who is my brother, and said some of the questions drew a red flag. She stated my brother claimed he did not know who I was, and that he became rude and belligerent. Just to clarify, we are renting from my brother and his spouse, who had to sell the house due to a personal matter. This, unfortunately, placed us in a precarious situation; hence our rental search. I contacted my brother immediately, who informed me of Leslie's true nature. He said she was rude and called him a liar, assuming that he couldn't possibly be my landlord because he was my brother. She painted an entirely different picture when I spoke with her on the phone. I have excellent rental history, and have always been a good tenant, but her handling of my brother was inexcusable. I requested a full refund and have filed a dispute with my bank, as the service was very discriminatory. DO NOT PATRONIZE THIS COMPANY!
Larry Goss (07/11/2018)
This is by far the worst experience I’ve ever had with a rental company. Incompetent. False advertising. Very poorly managed. You do not want to rent from them. Avoid at all costs.
Laura Belmonte (08/31/2017)
Fabulous management company, they truly care about their tenants and homes they lease. You will get exceptional response times from maintenance and nothing is too small. The manager Mickey was almost like a family member that is how comfortable she made myself and family feel. I had a truly great experience with this company!
Eli Wooten (04/03/2015)
Everything is great so far. We've had no problems. I really like that I can pay our rent online and see each payment. Others in the past haven't had this feature.
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