Tractor Supply Co.

9/4/2020 approximately 7:15 PM. During checkout we purchased six 8ft x 8in round treated post. On arrival to the frint gated storage area we waited over 15 min for forklift driver to respond. When I saw him at the rear of the building, moving items with the fork lift, I moved my vehicle to the back gate. The worker saw our truck and ignored us. I moved my truck back to the front gate assuming he would follow. He did not. Tractor Supply staff summoned him 3 times over intercom to fill our order. He didnt acknowledge my presence until I flagged him down. When I explained to him what I needed he rudely stated I had to go around to the other gate again. As I approached him he grabbed the receipt out of my hand and asked what I needed. I again explained I purchased six 8ft poles. As I started to assist I almost tripped as he hurriedly pushed on the pole and told me to just put them on a barrel. As he grabbed the next post I told him that I would get out if his way. As I stepped back he started angrily throwing the poles and slamming then onto the concrete. He appeared to be upset and angry. As he tossed the last pole I stated that one of the poles was cracked its whole length and that I required one of better quality. He stated that I either accept it, get a refund or come back tomorrow. I told that was not an option and that I needed 6 poles tonight. He stated that there was to much stuff in the way and stormed back into the building. A short time later he returned and continued to be unprofessional, disrespectful, and rude. At that time the manager arrived and attempted to deesculate the situation. The male staff departed the area. The female manager apologized for his behavior and attempted to open a pallet of posts. I asked her stop and to step back as a safety precaution. I barrowed her razor cutter and told her this would be dangerous. I proceeded to cut the band quickly and jumped back as the bundle broke open and fell to the pallet area. After receiving my 6th post I explained in detail the actions of her staff member. The fork lift driver's actions are totally unacceptable, unprofessional, rude, and most important put the manager and myself in a potential dangerous

I called to see if they had any garden rakes Just left Lowe's & Home Depot, they were both out & had been for awhile They checked, they did & they held it for me till l got there. It was so nice, I got TWO Very nice quality & comfortable handles Staff were very helpful & nice Last week I tried to order a rubber water tub for my horse, I needed a specific size. They didn't have it in stock, but offered to order it for me. They were very helpful that day too. I am very pleased with this Tractor Supply A

Sarah D. & her coworkers helped assemble a rather large purchase for us. I was beyond pleased with the customer service experience. Very pleased to have this store & the people working there on the Mountain.

get my propane every month from whatever TS is near where I am, and Ive been ALL over the country...Never have I had to go in and pay while the employee holds my tanks hostage. Always been able to put my tanks away and finish shopping and pay all at once. But not at this one...you lost another 100 bucks and my business at this store.

Awesome as usual. What I needed just came in on the truck and was it stocked yet. But that went into the back and got it out for me.