Map
Detailed Information
- Place Types Plumber
- Address 1001 Dawson Dr, Newark, DE 19713, USA
- Coordinate 39.6530846,-75.7214559
- Website https://www.rotorooter.com/newarkde/?utm_source=google&utm_medi
- Rating 4.6
- Compound Code M73H+6C Newark, DE, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Gau is a consummate professional with attention to customer satisfaction, competence and completing the task. His great personality is a welcome to anyones household. He analyzed the situation with honesty and integrity. Provided the service necessary to ensure a working plumbing and sewer system.nIn addition, Gau was prime on leaving the job site he worked on very clean and fresh.nnHe deserves more than 5 Stars!!!!
Your plumber was prompt and careful with his mask and social distancing. He asked me to open the basement door to minimize contact as he went in and out. He explained the service and added in our senior discount without asking. He noted how we require a laundry tub drain fairly often and sold us a bottle of drain health fluid, explaining its use clearly. He was courteous and professional.
Plumber was courteous and professional. Scheduling the appointment was also very easy.nnPrice was significantly more than what the average cost (~$200) was listed as on Home advisor. I was told that since they had to snake through the basement floor drain (no clean out pipe) it would be a $690 flat rate. For 20 minutes of work that seems a bit steep, even with my coupon, and I could have just rented a machine to do it myself for a fraction of the cost. (very easy clog no roots or anything tough).nnOverall, if you don't need them urgently I don't think the pricing is reasonable.
I had Harry out two times to complete plumbing work at my house. The first time he helped me remove the cartridge in my upstairs shower diverter after I had broken it off inside. During that process I realized I had no shut off valves for that shower which forced me to have to shut down the main water supply, which is very inconvenient. Because I was doing that work myself late in the evening I had to wait until the following day for him to come out and use his expertise to fix my error, I fully expected to have to wait until the following day given the time in the evening I had made my initial call to Roto-Rooter for help. While he was here fixing my error I had him look at my extremely old hot water heater and he quoted me for a new one. We set up a second visit for him to remove and replace the water heater and install shut off valves for the upstairs shower. The work is excellent, Harry was on-time, professional and extremely courteous. Would recommend him again and again. Thanks Harry!
Main house drain was clogged and starting to back up. Of course it was Sunday afternoon. I called and they came within two hours. The technician Eric was great and explained everything he was doing. The drain hadn't been opened since the house was built (30+ years). It took three trips of the rootor (~100 feet to the main) and a video look see after each to finally remove the tree roots that were clogging the drain. I wouldn't say the service was cheap ($485) but Eric worked for every penny. I'm sure I could have spent less but if needed again I will call RR here in Newark.
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