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Platinum Properties of NWA Real Estate & Management
Platinum Properties of NWA Real Estate & Management
Platinum Properties of NWA Real Estate & Management
Platinum Properties of NWA Real Estate & Management
Platinum Properties of NWA Real Estate & Management
Reviews
Tricia H (10/08/2020)
Absolutely the worst place I have ever rented from. They make you jump through hoops to even be able to rent from them, to the point you think they will actually take care of you to find out that all they want is your money. The home we rented had so many problems it wasn’t even funny. One of the bathrooms leaked through the walls and ruined furniture of ours and they told us to just bleach on it. I had surgery and was on bed rest and it took us calling 3 different times and 3 months later they finally got a new dishwasher for us and it was the cheapest dishwasher I’ve ever used. The main bathroom smelled constantly of sewer and we had spent thousands of dollars on the ant problem the house had. Most everything was fixed with Velcro.nGood luck on trying to get anything fixed by them and know that they will nickel and dime and charge you for things even when you tell them you have it taken care of and won’t give you a itemized statement of their charges. VERY DISHONESTnPoor customer servicenPoor managementnAwful house to rent for 1700 dollars a month.
Stephen Holt (10/08/2020)
Rented a home in a nice neighborhood for $1700/mo. Application process is extremely thorough, even extreme. They asked by boss if I kept a clean home or partied a lot.nnHouse was very cheaply built. Interior/exterior trim held on by Velcro. Plumbing was a disaster guest bathroom leaked through the wall into the bedroom, only discovered when we moved some furniture. Kitchen faucet had no pressure, Platinum sent a plumber out several times over 2 months, finally replaced the faucet. Dishwasher wouldn’t drain, sent plumber out several timeS until finally deciding to replace the dishwasher they easily spent $10’s of dollars on the replacement...nothing in the top rack ever got clean. Alway saying they had to “check with the owner” for everything. I wonder what the owner got charged for the replacement dishwasher?nnAnts! Had ants in the kitchen for 2 months, I hired Pest control to come out and spray. Then we had ants in the bathroom.nnMoved out, cleaned the home better than it was when we moved in, yet they kept $900 of our $1700 deposit for cleaning, painting, and yard work. Yard work was at the request of the new tenant 2 weeks after they moved in, but charge us to have someone come mow. I mowed the yard the Wednesday before the new renters took possession on Friday.nnPlatinum Properties is a terrible company. I plan on stopping by and sharing my experience with the new tenants.
Hannah (10/27/2020)
I've been renting with them for a few months and they have been fantastic. Very helpful!
Ronni Kumpe (05/02/2020)
Staff was always helpful, maintenance was prompt and well done, and management was really accommodating. I needed an extension on my previous lease before moving to a property not owned by platinum. They were still very helpful, and I even got most of my deposit back- very uncommon with other fayetteville landlords. Overall a good renting experience
Cody Feezell (10/23/2019)
Helpful property staff. Clean. Good neighbors with no police needed to be called in 6 months I've been there. Rent amount for single br too much for very plain and dated interior.
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