Map
Detailed Information
- Place Types Beauty salon
- Address 3595 Shiloh Dr, Fayetteville, AR 72703, USA
- Coordinate 36.1159878,-94.1510714
- Website https://www.solasalonstudios.com/locations/steele-crossing?utm_
- Rating 4.5
- Compound Code 4R8X+9H Fayetteville, AR, USA
Photos
Reviews
Got my hair done and just loved it!! Thanks Love!
DO NOT MAKE AN APPOINTMENT WITH JAQUELINE DENISE!!nnI did not know that this wasn’t a salon at all but instead a building complex that allows different “professionals“ to rent out booths and provide their services at their own cost, with their own rules. I am in a electric wheelchair and I was extremely happy to see how accessible Jacquelin’s space was. It was an open area where I could easily back up and get my hair washed, which is often a problem for me. And that’s about the only good things I can say about the experience. The first time I went in, all I wanted was simple blonde highlights. I have dirty blonde/light brown hair and this has never been a problem. I told her that I didn’t want to cut my hair at all but that I wanted to just trim off about half an inch to 1 inch. I also told her I didn’t like layers. I have no idea why she then proceeded to start cutting into my hair in the back. When I asked her what she was doing, she literally said, “I am just cutting some layers into your hair to break it up.“ Mind. Blown. Maybe she didn’t hear anything I said because she spoke to another woman on the phone for most the entire time. Mind you, I’m typically not one to speak up for myself when I should. But at the end of it, I was...”okay “ with the highlights and it was easy to get in and out of there so I guess I was satisfied, tipped her well and went along my merry way. The following morning, I hadn’t yet seen my hair when three other people (my boyfriend, my caregiver, and my boyfriends brother) all made comments to the sound of something like “your hair is pink” to “Oh, I didn’t know you were going red!” to “I don’t want to freak you out, but your hair is like, orange.” And it was...nnI took some pictures of my hair in all types of different lighting – outside, inside in dim lighting, underneath a lamp, at my makeup table with my super magnifying mirror, and in my house with all the lights on-and it was definitely not just a weird perception issue. All of the pictures and mirrors told me it was so brassy that it was leaning to orange. I shot her a text telling her what was going on and asked her what she thought happened. She seemed annoyed and kept on telling me how much I had liked it when I first had it done so why would I change my mind, etc. But everyone that knows ANYthing about Hair knows that it takes about 1 to 3 days for the color to settle in and become its final color. She blew me off by telling me that it was probably just my “perception” when I inquired about fixing it. She told me to use a purple shampoo and conditioner, which I was already planning on doing and asked me if I had already washed my hair. No, I had not. I had left it unwashed because I’ve been blonde long enough to know how things can change & washing too early is a cause for a brassy tint. I wanted to come back so she could see it and fix it for me somehow. Same ole reply: I liked it right after & it was perception. I feel this was probably because she did not want to have to fix it or give me back any money. And I was at the point where, even if I had gone back to have her fix it, she would’ve claimed it looked the same to her. Gosh, even an apology would have been nice!nnEvery other stylist I’ve had would have listened, looked, and either fixed it or given me a refund. Jacquelin was either on her phone talking nonstop to someone else about some type of “healing“ she teaches. Whenever I would try to have a Conversation with her or even just TRY to give my own input about MY Hair, she continued talking as though I wasn’t there/completely ignored me and talked about herself And all of the struggles she’s been through. I have seen multiple one star reviews for jacquelin & you always ask people to contact her specifically. So, yes, I reached out to her and was VERY detailed about my very specific concerns. And I was unheard. Is there not ANY way to keep her accountable/speak to her and/or reprimand her for the MANY negative reviews?! She CLEARLY has much more than any of the other stylists!
Best in town. Quick service and decent price
Great place, felt right at home.
Jason Martin is extremely talented! I always get great compliments after my hair is done there!
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