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Turtle Creek Apartment Homes

601 Napa Valley Dr, Little Rock, AR 72211, USA
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Turtle Creek Apartment Homes
Turtle Creek Apartment Homes
Turtle Creek Apartment Homes
Reviews
Briana Rosé-Belle (07/09/2020)
I’ve been here now 3 years, and I can see the change and shift in the atmosphere, the management is hands on, they communicate and they have the largest floor plans at a unbeatable price! The Maintenance crew may be small but they are effective. It’s important as tenants to know that NOTHING is perfect ! Without any hard feelings communicate what the issue is and address it to them. These units have been around since President Reagan was in office or even older, so there are updates that are being made piece by piece but they DEFINITELY address them to ensure you have a peaceful stay. Who else you know offers a fireplace, hardwood floors, a HUGE balcony, huge walk in closets at their prices? ud83dudc40ud83dudc40
Anitra Washington (02/21/2020)
My daughter went to apply for an apartment. She was missing some information to finish processing her application and was told she could email the information in. After paying an application fee, she called the next day only to be told the apartment she applied for rented to someone else. I don't understand how a person is allowed to apply for an apartment with a pending application. A waste of time and money.
Alaundra Walker (10/17/2019)
They are horrible and I’m making sure I put a review everywhere. That’s how bad they are. They have rats and will not call pest control.. water leaks they take for ever to fix. They’re liars. I’ve been in this apartment for 3 weeks with no A/C just sweating. They won’t come fix my garbage disposal from a month ago and they are raising the price of rent with no renovations.. they will not listen to what you prefer prior to moving in you’ll get whatever tf they want you to have. But they are definitely good at lying, smiling and sounding good.
maebath bragg (04/11/2018)
Turtle creek is great!! I knew if I ever moved to an apt community again it would be to the property Ashley is at She was my manager at pleasant ridge years ago and was wonderful and still is! She is one of the best managers there is she takes care of all my needs and always has a smile on her face! The maintenance is great and takes care of my work orders very quickly. Turtle creek is a great place to call home the staff is great, the property is quiet and my apt is very spacious and updated! I would recommend to anyone!
Whitney Womack (04/11/2019)
I truly love the property and quiet environment but their maintenance team is by far one the worst I've ever dealt. I have to make multiple calls to office to have things fix. My entire first week my AC was out and I had a 6 month old baby at the time. I called all week and they kept informing me maintenance had worked on it but I still had no air working on it. It took a week and a half to restore my AC ( the air compressor went out which he should've been able to assess the first time he came out but didn't) and no compensation was offered. Then there was another instance where maintenance was pose to come out and fix my kitchen sink and this man literally used MY duck tape to tape the pipes back together and had my bucket to catch the flow over which I had already done. OH and not to mention since moving in I've complained of my floors mysteriously always ended up soaking wet in my guest closet and come to find out I had a crack in tub that was causing the problem that just recently was fixed twice in the last 2 months ago after a year long lease. I love my apartment and the staff but I've had too problems with maintenance for my liking. If they could get a better maintenance and maybe find a way to keep the gates from malfunctioning, I'd be a lot happier tenant.
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