21c Museum Hotel Bentonville

We stayed at the Bentonville 21C for 7 days and 6 nights over the Thanksgiving week in a King room on the 3rd floor. The service was excellent. Housekeeping came once upon our specific request about halfway through our stay. They replenished everything in the room and it was flawless. We utilized room service about 3 times, and everything in the room itself was in good, working condition. We loved taking in all the art, and had a wonderful meal at The Hive. I used the gym with my mask on, but I was alone in there each time. Every employee at the front desk was helpful, and genuinely friendly. This hotel took health & safety seriously, which was very important to us while traveling during the pandemic. I appreciate the staff enforcing masks, social distancing, and frequently cleaning. The only thing that left me scratching my head was the lack of an automatic or rotating door at the front, and an overhang or circle drive to load and unload from. It was a bit awkward bringing in our luggage in the rain with no cover, and having to hold the heavy doors open. Also, I would love to have a keycard entry to the south side gate and door near the basketball sculpture. This is where we took our dog out to potty, but we always had to go back around to the front door to get back into the hotel. Definitely a couple of design flaws in an otherwise wonderful place. Still 5 stars!

Wonderful hotel with amazing restaurant! The hotel provides a great place to stay and walk to Crystal bridges and all restaurants and bars close by. No need to drive anywhere, you are steps away from everything. The restaurant is the best in town in regards to fine dining. With countless awards for the chef you cannot choose a bad item on the menu. Highly would recommend to everyone and anyone to stay at 21c.

We stayed here in September 2020 for 2 nights, including the night of our wedding. The staff was super friendly and went above and beyond to make it special for us! The room was beautiful. The bar closes too early (9pm), but that may just be a COVID thing. Would definitely come back! Thank you guys so much!

Spacious rooms, great service and a museum in the hotel... What's not to like. We visited during Covid-19 and felt very confident that the hotel was taking every possible measure to make us feel safe and comfortable. It's a bonus that there is a connecting trail to Crystal Bridges museum that's 0.5 mile from here. Also proximity to all the other restaurants (besides the Hive) that are on the square make it a great place to stay.

Stopped by to try a Bitter Smile at The Hive. It was so good we had another. That one was so good we're coming back tomorrow night for dinner!