Metro Bar and Bistro

Male staff to me were curt, unfriendly and unengaging. I was civil (civility costs you nothing).nJust a smile and a welcome would be good. Seems that's too hard.nNot the first time. Indeed the third. Enough.nI stay at the attached Adina Apartments Hotel now for a week every three for the time being.nMany family will be arriving for an interstate reunion soon.nWhile Metro would be convenient for us, we'll be going elsewhere.nFemale staff here are very pleasant and helpful.nYou know what I think?nI think male staff and management here won't give a damn about this review.

Brought out a steak without cutlery. I requested a steak knife but they were all out. I asked for a refund and staff were incredibly rude. Told me the steak should be fine with a regular knife and was incredibly rude

Great location, very handy to the PCEC. Friendly staff, who were aware of our concert booking and provided efficient service. The mushroom risotto was one of the best I've ever tried. Will definitely go back! :-)

Witnessed the most awful customer treatment I’ve ever seen. A guy who asked for a steak knife and was told by a waitress she didn’t have time to get him one, went to the cashier who literally ripped the meal from him and spoke really rudely to him. Tables were piled high with used dishes. Wait staff were either completely overrun or couldn’t care less. It was difficult to tell which it was. Meal times are busy, if you’re in hospitality that’s how it should be. The owner of the restaurant would have been horrified to see what was happening. It’s called customer service for a reason. There was none. And by the by, the coffee took forever and was cold and awful. This was on Friday March 26th if management is interested in speaking to the staff concerned.

Not the friendliest staff and event manager! Pre ordered food and received wrong order. Definitely a rip off.