Soho Skin Rejuvenation

I had an eyebrow tint and wonderful facial from Tasha yesterday and would highly recommend. Anna at Reception was welcoming and knowledgeable. Bought some primer and foundation too and very happy with these products. Have already booked for a return visit.

After booking in over 3 weeks in advance (for this Saturday - Sept 12), for multiple treatments (approx $350 dollars in services), I was contacted by one of your team and informed that due to a staff resignation, Soho would be cancelling my appointment. I was advised that I could rebooked for a weekday appointment. I can't do weekdays due to work.nnAs I was at work at the time of this call, I let the person know I needed to end the call. I called back later to request that I be booked in for the following Saturday but was advised if I wanted a Saturday appointment that it would be another wait of 2-3 weeks.nnI understand that resignations happen, but when this does occur, it is generally standard practice to get a cancelled client booked in as soon as possible on a date suitable to them.nnI booked with Soho due to the fantastic reviews from your previous/existing customers. I was also planning on purchasing skin care products I am running low on, after noticing on your website that your clinic was a stockist (Dermalogica). Not only has this cancellation lost you a $350 sale of services, but it has also meant that you have lost a product sale that would have been of approximately the same value. I understand that these situations do sometimes occur, however, I am extremely disappointed with the customer service provided.

What a wonderful experience!! We were warmly greeted by everyone we saw and nothing was too much trouble! The spa treatment itself was amazing and super relaxing. Highly recommend!!

Be very careful at this salon. I have permanent damage to my face from RF treatment here. I can not emphasise enough Do your homework and ask for before and After’s. This practitioner is unprofessional and won’t take responsibility for a bad outcome. I have Scaring fat atophy and PIH from thermal damage. It is not fixable. Beware.nnok Maree that's great...you know who I am and you have my contact details so if you have changed your mind about reviews my concerns I would welcome your contact

Excellent...