ProfessioNAIL Toombul

The best nail shops by far. The staff was excellent and friendly. The nail technicians were very attuned to detail. And the patience she took to get them perfect was above and beyond. That’s why my nails always last a month. Sometimes, when I am around the city, I only go to their second shop, which has the same owner and crew, in Winter Garden.nCheck them out. Highly recommended.

I was looking around the area for a nail salon. I turned to Google like anyone would, and a couple popped up, but this one stood out the most(and I've heard a few good things about this one beforehand from my friends and family). So I went in and everything exceeded my expectations.nnThe environment was spectacular and don't get me started on the staffs. They were so nice, so helpful and so friendly too. I discussed on what I was after with the manager, it was quite an easy breezy process in my opinion, and in a click of a finger he already knew what I was after. Then I was assigned a nail tech. Let me tell you I've never been so satisfied with something like I was with the overall experience at this nail salon.nnYou've earned yourself another satisfied customer. So keep up the good work, and get used to seeing my face in the future!

I recently had first acrylic nails done (spur of the moment - no research). I needed either fill or removal. I did my research to decide where to. I could not find a nail salon with more than 4.2 google rating and all had mixed bag of good and bad. I chose this one based on feedback ( so thanks to those who take time to review). The male manager took the time to listen to my concerns re damage to nail bed, etc. he then explained it to the technician who was not fluent in English. This gave me confidence. Mai did a great job and I am super happy. I would really recommend taking time to discuss your expectations and what you are concerned about. It will pay in the end results. I’ll be back!

I had a lackluster pedicure, done extremely quickly without attention to detail and rough. I did get the pedicure but there were marks that I pointed out which they didn't care about. They did do it, nothing harmful, but water was like warm, massage lasted less than a minute and dead skin left on feet. Not awful but I won't be back.

Unprofessional, made me wait an hour before telling me they didn't have my colour. The girl was so rushed. I'm so unhappy I spent my money here. I was clearly upset by my experience, and the staff had no empathy at all. All they care about is money, not the customer.nn*** Regaring the below relpy; Your lack of accepting any responsibility and just carrying on with excuses just shows more your lack of professionalism and customer care.nI can see in all your negative reviews that you never just accept responsibility that a job wasn't done well, everytime you go on about circumstances and make excuses and blame the customer. As a manager you should learn how to have empathy and understanding when running a business, and also accept responsibility when something goes wrong. No business is perfect, and knowing how to take criticism is a good step on learning how to improve.nn(Also I was not provided with 400 other options, that is a lie, I was presented with two) And they were both complete opposite of what I originally chose, you had nothing similar to 72 at all that your staff could find)