The Brazilian Hut Caloundra

Jo is an incredibly skilled therapist who provided an extremely professional service. It is clear Brazilian Hut invest in their staff who genuinely care about clients. Well done Jo for going above and beyond and thanks for the great conversation. I can highly recommend this salon where service is their number one priority - a true feat in this difficult climate.

The ladies here ado the best waxing service !! Always friendly and great for a laugh, quick but amazing job..... well priced too.

Best wax ever.. got rid of all the hair without any side effects.. just smooth skin.. brilliant job! Also got eye lash tint n lift.. new experience for me but the beautician was wonderful.. i feel like a new woman.. thank you

I have been getting a Brazilian wax for 20 years and the only time I have issues with my skin after is when the wax is pulled with cotton strips. Prior to getting a wax today, I checked if strip wax was used. I was assured it wouldn’t be and that they chose what wax is used. I again clarified that I don’t want “strip wax” used on me in certain regions. The blend of wax doesn’t matter, what matters is the method of removal. I tried to explain this but my concerns wete brushed off.nIt was used regardless of what I said. I am now in pain and can feel trauma to the skin. I have only ever experienced this one other time, when cotton strips where used to remove the hair.nThe therapist went against my direct request and wishes. I paid $58 for a wax that is has caused trauma to my skin and will inevitably cause ingrown hairs.nI felt angry that my wishes were not respected, and upon calling to say that it isn’t okay and speak to head office, I was belittled by the receptionist and told i didn’t get to chose what was used on me. Asked if I was a beauty therapist. Finally I was being yelled at and not being taken seriously when giving feedback (basically told they are the experts), I was hung up on.nnYou may think you are the experts but you are the 2nd worst wax, I have had in 20 years. I don’t normally even feel my waxes, and today was painful.nI don’t care how much of an expert you think you are in waxing, I expressly didn’t give consent for my hair to be ripped out with cotton strips. It should have been made clear as I would have cancelled the wax immediately.nI also had to check the colour being used for my tint. This is not a new procedure for me. Every time I am consulted that I am happy with the selection. Today, I had to ask as it was being put on.nI would not recommend using this business. You won’t be respected as a client and the arrogance of thinking you have the right to tell me I don’t get to chose what I used on my skin is beyond belief.

Emma is very professional & personable & makes the situation comfortable. Book ahead though as they are busy salons.