Empire Homewares

Its such a beautiful shop!! And having the coffee shop inside was just brilliant! Loved having coffee while watching all the pretty things they have!

Thank you for your help Elissa great Management

A stylish homewares store with an eclectic range of quality items from candles to couches. The cafe serves excellent coffee and a limited range of equally good brunch style food.

Excellent merchandise - Iconic store

I am incredibly disappointed with their customer service, especially with regards to fee's attached to delivery. After not being called back regarding delivery of an order, they were unwilling to wave any further delivery fee's even though the original fee was for just transporting the goods between two empire stores. As I was spending nearly $1500 this is really disappointing. Delivery fee is one thing. Having to pay twice, and for one leg being the movement between stores, is outrageous. What's more frustrating is that staff do not have any capacity for individual decision making. At no point could they wave fees because they explained 'thats how we've always done it since I joined' You may like their stock, but what they fail to do is anything remotely like customer service that responds to changing individual needs.