Artistic Hair Design

I want to start this review by saying i’ve been to this hairdresser before, and had a lovely job done on my hair and was very happy. The hairdresser has gone on maternity leave so was unable to do hair.nnMy mum and I came in to have our hair coloured before my sisters wedding. My hair was half a head of blonde foils. My hair wasn’t terrible. It was ok - definitely not good enough that i’ll go back, but it was fine enough for what I needed.nnMy mums hair is thick and had lots of grey regrowth was blonde brassy blonde through the rest of it. Since my mums hair is so think and frizzy the owner of the salon decided to take over. My mum showed a picture of what colour she was after, and was told no - because it would be the opposite of what mum had been trying to achieve. The hairdresser advised us she would put brown foils throughout to soften mums hair and help blend everything in. I had said “please don’t put thick foils in as we don’t want her to have stripes in my hair. My mum was stressed, worried and confused and said ‘please I just want to look beautiful for my daughters wedding’ we couldn’t picture what was being said but trusted the hairdresser to do the right thing. Let me stress, that it was made clear by my mum and myself that they greys and the blonde needed to be gone - there was absolutely no confusion around that.nnI’m going to cut an already long story short and say that at the end mum still had a thick ring of grey, blonde brassy hair but now with thick brown stripes that didn’t even go to her roots (I would say they started a finger width at least from her scalp). It really did look terrible. It actually looked the same as when she walked in, but now with stripes. To say my mum was devastated is an understatement and when we tried to say something, the owner would double down on what she had done. Even when my mum said ‘but my hair is still yellow?’ She was told ‘toner wouldn’t do anything anyway.’ We paid and left. I kept trying to tell my mum it was ok because she was so upset. But it really wasn’t and i still often think about how they could have comfortably taken mums money looking at the job they did on her hair.nnIt was truly that bad that my sister and I, for mothers day paid for mums hair to be redone. She got the the hair she wanted and did look beautiful for my sisters wedding. But it was absolutely no thanks to this hairdresser, all they did was waste our time and take our money.nn**Edited to add - The response by the owner is a bit twisted to suite her narrative. But thats fine. She lost two customers and maybe thats better for all involved. The reality is, it was a terrible job and to come here and double down on that is downright rude.

What a little gem this salon is! Kim has been doing my hair FOREVER, but I've also had some of the other girls do my hair. I've always left feeling fantastic and been pleased with the service. Whenever I need a little pick me up, I book in for a new do and have never been disappointed. Love them. My daughters also get their hair done at Artistic and the team do a wonderful job on their hair too.

If you are looking to get a result the complete opposite of what you have asked for then this is the place for you, ring a personal lending broker and they might be able to help you pay for it. What a joke this salon is they have no idea what they are doing and it is very hit and miss. It is like playing Russian roulette with these people. Cheers

Excellent salon, wonderful service and friendly team.

I have been going there for many years l have been treated as a special client my hair is always looked after beautifully by Kim everyone is always friendly and I love sitting in the massage chair while having my hair washed I have my hair cut and coloured every 6 weeks