SHAHNAZ BEAUTY GOLD COAST

Unfortunately the service wasn’t the greatest. I feel as though an experience as intimate as waxing and threading of one’s body.. a safe space should be created. This did not feel to be the case. The lady was quite aggressive with her threading, and her instructions were blunt. As well as an awkward silence throughout the room.. some relaxation music and gentle cream at the end goes a long way.nnI understand we all suffer from bad days, but I feel customer service is an extremely valuable component to a successful business and thought critical feedback may be helpful for your future endeavours. Thank you.

I went in to make an enquiry and both staff members I spoke to were extremely dismissive, rude and had poor communication skills. There was no ambience or music and it felt a lot like a sterile hospital room. They rudely told me they would not be able to help me, this is understandable but the attitude I received with this response was absolutely shocking. Absolutely a blessing in disguise they couldn't help me.

Fast service. Did great job on eyebrow wax. Just $15

Great service, lots of care and attention to detail.

The woman who work here do an amazing job. I had threading done and it was only $10 My eyebrows are now neat and tidy.