CEVA Vehicle Logistics

New driver. Got bogged on my property, fairly clueless.nAn Indian gentleman, and an Indian boss, I believe, after speaking on the phone to him. The very 1st thing the boss said to me, indeed, before the obligatory pleasantries, was to try and BLAME ME for them getting bogged, thus trying to put the onus on me to fix and pay for the situation. In fact, the driver didn't listen to my suggestion.nThey wanted me to use my old Toyota Ute 4wd to unbog an 8? ton truck, you've gotta be kidding.nThey were saying anything to avoid paying the cost of getting out of the bog.nEventually I was able to arrange a heavy tow vehicle, (I might add that I didn't need to help them anyway, and I almost walked away after the rudeness of the boss) and the driver of the tow truck, having had similar dealings with these type of people in the past, prudently required payment before hitching up to the tow vehicle. Prior to assisting CEVA with this tow truck, another local I spoke to didn't want to help, as his comment was, simply...they won't pay. Of course, the point came, where they had to pay the tow truck driver.nI've had to repair my land with no offer of compensation.nWill never use them again.

Very efficient service and very friendly staff could not do enough to assist you highly recommend

CEVA Adelaide should get Zero rating (0), Very poor professional work and worst customer service. I have shipped my vehicle from Perth to Adelaide on 1st April. It was okay with standard time taken 7 days. However, receptionist did not informed that the vehicle pick up time will closed at 3:30 pm and there was no any updates and time tables in the CEVA websites was showing it will close at 4 pm. As I was sure that the office is closing at 4pm operations, when I reached CEVA office by 3:40 pm. Receptionist told that they have closed and the staff has already left office and there is nobody to move the vehicle and it cannot be taken out, they asked customer to come next day. While requesting to staff, they did not tried to listen to customer feedback and the closing time was not informed to customer before. Receptionist was talking rudely and unprofessional hospitality. I have been using CEVA service for more that 2 times being the old customer, I will not recommend to anyone for now onwards.

Just had a car transported from Perth to Adelaide. Good price good service. Would definitely use again.

Mostly positive experience, vehicle arrived safely and without chipped windscreen as listed as existing damage by Ceva staff, read into that as you will. I do find it unacceptable a company of this size, carrying high value items does not have weekend office hours but a call centre service, just lucky I was able to accept delivery despite date requiring alteration, brought to attention on a Friday, that wasn't acted on due to the weekend closure.