West Vancouver Police Department

Every time I have to go to West Vancouver Police Department, I know I will have an aweful time with their reception. The reception there is super RUDE, UNEDUCATED and acts very entitled. For my job, I have to get background check regularly, and here is my experience there: 1- First time, they messed up my finger print and after 2 weeks, I had to do it again. 2- Second time, they made a mistake and my background check didnt come for 2 month. They did not care to follow up with my background check, and I had to call RCMP background check center myself. It took more than 2 month and more than 20 phone calls to get it resolved. 3- Third time, I took a background check and told them I will be moving away from Vancouver, and my friend will pick it up. They said its ok. After 3 weeks of not hearing from them, I called and was informed they mailed the background check to my previous address! I told them I am moving away, but they are too stupid to understand that. sigh!!! All in all, I wish West Vancouver replace this police department with RCMP. Why do we have to pay more to these rude, uneducated and unprofessional people, that even as a resident of West Vancouver, I hate to deal with them! P.S. My complain was mostly directed to the reception, as they are the people who deal with handling paper work of background check!

They were very gentle when they handcuffed me, and their patrol vehicles are roomy and new. Overall very professional. Will definitely get arrested by them again, for sure.

They helped me very well and were really Kind. Thanks

Very responsive.