Pet Valu

My partner and I went in to look for a new toy for our French Bulldog and met Doug, a wonderful and very helpful employee at this location. He gave us recommendations based on personal experience. He was friendly, professional, and knowledgeable. He gave us a creative solution to keep our pup happy, and so far he can't stop playing. He even is ignoring treats which has never happened before so you know it must be a good choice. Doug also took the time to talk to us about some great food choices and his colleague who's name I didn't get, a young woman, was also incredibly helpful. I've been going to Pet Valu for years at a different location, but I was blown away by the level of care and experience I had here. We live downtown but we both are talking about coming back here for the service alone.

Very clean, organized and inviting. Staff is very patient and knowledgeable! Definitely my choice for pets and accessories! Can home with 'Skittles' and everything we needed. Barb was a wonderful associate to deal with!

Absolute first-rate customer service - the staff are knowledgeable, attentive, and genuinely lovely. If you want to spoil your pets and keep them happy, make sure to stop by this Pet Valu. The store also stays well-stocked, so you're sure to get what you need. I can't recommend this place enough for pet parents in Ottawa (or those passing through)!

Always good this place. Staff is knowledgeable. Owner is there and likes to make sure customers have a great experience. And staff as well. Have a cat named Ralph. Very chill and always nice to see him there.

Great help. Prices were pretty decent. 5% off because i bought a bulkish amount of food. Overall good experience