Total Pet

Nice big bright friendly store! Staff were friendly and knowledgeable about all kinds of animals. I was pleased to see the fish tanks full of happy cared for fish in Total Pet...unlike pet smart....I was horrified by how the goldfish were being rotated in circles in the last tank at pet smart, most half dead. Animal cruelty for sure. Total Pet has an amazing large display tropical planted aquarium...its worth crouching to see as it's at kids level! So fun for children to look. Total Pet is by far the better place to give your business for good kind treatment of fish and animals.

Good selection of all sorts of pet items & food for all types of pets. This is also a BC company so love to support local business

Great customer service! I love their live aquarium plants and selection of fish.

Althought their variety of pets and supplies, the experience I have every time I walk into Total Pet is always disappointing. The staff don't welcome me, don't ask if I need help when I'm browsing. Staff are noticably young and are not knowledgable about the animals they take care of. I had asked a question about the gender of the mice and the young girl had to google it and clearly didn't know much. She sold me the wrong gender of the mouse. The animals are in very poor sanitary conditions. Would not recomend buying pets from there due to poorly trained staff.

Got a beta fish from here prices seemed good and store was clean but staff wasnt super helpful