Okanagan Koi & Water Gardens

I have been shopping at Okanagan Koi for just over a year now. I purchased all of my equipment and my Koi from them. Being new to having a pond I was pretty clueless. Dayleen and Eduard have been wonderful to me, answering all of my never ending questions. They are knowledgeable and kind. I always leave there smiling and with exactly what I needed for my pond. I am so thankful to them! Amazing customer service, they actually go above and beyond in my opinion. Their store has a wide variety of equipment at great prices.Their Koi are healthy and gorgeous.Their pond plants are beautiful. Their gardens are AMAZING. I love going through them and looking at their ponds and even feeding their koi! I highly recommend them!! Thank you Dayleen and Eduard for all you do!

This place is very cool. I was greeted by very friendly staff. I didn't get the ladies name however she is extremely knowledgeable and was more than happy to take the time to answer my questions. This place is beautifully set up and is worth a look for sure. If you're looking for Koi fish this is the place!

Beautiful little walk through by donation. Bring quarters for fish food and you can feed the koi. Great little activity. Owners are super friendly.

Incredible customer service! I spoke with the owner. She is friendly, knowledgeable and professional. She took the time to explain several different products and answer some general questions about ponds.

The return policy in this store does not allow customers to return the on sale items. If you are not sure about the item you want, it is not recommended to buy the item from this store. I bought a pump and returned it back brand new. However, they refused to refund and give me credit to use in the store because the pump was on sale!!!