Sparkle Crystal

Please don't trust or believe any of the 5 Stars rating. I don't know why other review can comment hes friendly... maybe friends helping him to put some positive review? I was there last weekend , I walked into the shop and looking around. The owner pretty much ignored me but I ask him politely if he can help me identify my jade. He stared at me for at least 5 minutes without saying a word. I was confused if he doesn't understand Chinese or English... and I didn't know what to say... After 10 seconds later he yelled at me "Look at the wall with all the certificate" and with a very rude attitude he told me he spent 10 thousands of dollars for each of the certificate and scolded me that do I think he will help me look at my jade for free. I was shocked. I wasn't asking for free service. If there a fees for looking at my jade then he can just tell me, but with this attitude I will never go there. He show absolutely no respects to customers....

Very knowledgeable and friendly. They are certified gemologists that know their stones. Don’t believe the negative reviews. Go in and experience it for yourself. Be honest with what grade of jade or stone you’re looking for and they will present the appropriate ones suited to your request and budgets. My go to especially for wedding gifts.

I want to rate this store ZERO! Worst customer service by the male sales clerk. He was rude and offensive by emphasizing the jewelry that I was wearing is cheap and low quality in comparison to all the gemstones and crystals they sell. That's not how you would talk to a customer to showcase how great your products are. He came across as very arrogant and was impatient with showing me what I wanted to see and spoke to me in a demeaning way as if I'm not a worthwhile customer that would make a big purchase. I will never give them business or recommend anyone going to this store.

Genuine crystals and very nice couple who own the store. Very helpful in selecting the right Crystal. Love my black tourmaline bracelet, very healing.

The only place I buy my crystals.The best service and the friendliest people.