Swarovski

Two very wonderful ladies greeted me as I walked in and was taken care of immediately. I was very impressed with the product that was presented to me and bought two items for my wife. Keep up the good work. Very impressed and satisfied.

Came in November 16 at 10:25 AM. Looking for a pen gift and knew exactly which one I wanted . This store was out of stock I guess but the matter of fact sales lady said “ nope all we have is there “ I left and went to a different store which offered to order in but found one in the back .

The sales people here really don't care about your business. You ask for help and they turn their nose up like they're too good to do their job and actually provide assistance. If I had the time to order online and not deal with the snobby woman I did today, I absolutely would have. I won't be back.

On two separate occasions the manager (a dark haired woman, Sherri?) replaced my defective hardware and was so helpful finding a new option to suit my tastes. The products get tons of compliments, and my boyfriend and I are loyal to this location because of the great service.

If I could give them zero stars I would. A $300 bracelet broke after 2 months and They tried to tell me a broken link wasn't normal wear and tear. Low quality products at a high price that apparently should only last 2 months. Absolutely no help and the technicians couldn't be bothered to help. Don't waste your time with this company.