Ann-Louise Jewellers

Amazing service! My boyfriend and I were in search of a nice piece of jewelry for his mother. We were greeted with a warm smile at the entrance (under the mask of course) and let into the store. I was unsure of what type of jewlery to search for, and that is when Kay came in and saved the day! She is one of the best sales associates I have ever had the pleasure of engaging with. Not once did we feel pressure to purchase something or spend a lot of money, instead we were asked some questions that ultimately found us the perfect gift. She was very kind, knowledgable and funny while still being very professional! We felt very welcomed and comfertable in the store. Overall, a great experience. Thank you again to Kay for making our day, and helping us put the finishing touches on our Christmas shopping.

no help from the lady manager at all. bought a pair of ear-ring for my girlfriend , she does not like it , so i try to return , and it is a week pass return policy , so i ask the female manager just please me a store credit or any thing she can help with my case , no - absolutely no , not even a try , i know they can give you a store credit because my friend in the same my case , and he got store chredit , no problem . but not with the lady manager at hill side , one of the hardest manage i meet , do not want to help at all. just strickly follow policy

Selection of jewelry and other items is wonderful. Staff are knowledgeable about their products and have always been wonderful to work with. Were open to customizing a ring and helpful with suggestions. They appraised a ring I had bought in Italy, having it cleaned and repaired and issuing a certificate of authenticity, which assured me that I had made a good purchase. Staff even gave me insights to the gem design. My experience at this store has always been a delight.

I strongly recommend Angela as the go-to salesperson. She was nice to place a ring on hold and when due to unforeseeable travel circumstances happened to my boyfriend's buddy on his layover in Mexico, Angela was able to find another beautiful ring at a great budget. This marks a very important event because said friend is going to propose to his longtime girlfriend during their first time vacation here in Canada. My boyfriend has bought items from Ann-Louise before and their service has always been exemplary. However, Angela's extra help has prompted me to put up a review ASAP.

I'm usually pretty hesitant when it comes to Jewellery Stores, Always being bombarded by multiple questions and the staff trying their hardest to make a sale. It usually makes me feel uneasy and I feel more obligated to walk out, However that was not the case with this store and this location. My fiance and I went wedding band shopping together and a very nice lady who was working the day we came in, by the name of Angela, was very friendly and Accommodating, she was not "Pushy" as I find most other salesmen and saleswomen to be She was very helpful, very knowledgeable and overall it was just a great experience. We we're looking for a band that could be joint together with my engagement ring but because of the way my engagement ring was shaped we were running low on options, Angela was more than helpful in offering ideas and suggestions of what we could use or do I would highly recommend talking to her if you ever check out this location, It was the best Jewellery saleswomen I have talked to yet and I would return just because of how well her service was.