Clayton Critters

I've been coming here for years. Today was sadly the last straw. I walked in, sanitized my hands prepared to buy some pet supplies. From the back of the store, the employee is saying something I can't hear. Long and short- she was asking me to sanitize my hands. Which I just did, then I explained that I just washed AND sanitized my hands and that it hurts because I do it so much, I have cuts.... and I was confused as to what she was mumbling about. She was asking if I was OK (?!) said I seemed angry (I was perfectly happy until I walked in there). Perhaps just a miscommunication but a strange experience none the less. I've attempted to pre order items 3 times, which were just small water bottles and rodent cage paper. And I've still never had a call, even after checking back in to see if my order was in... All this to say, while trying to shop local, I'll now be going elsewhere.

Best prices ever!! Am careful with budget, and have looked around a lot. Just can't beat the prices, and if you ask for a product, they will order it in!! Clean, neat store, and happily, 'local'.

Friendly and helpful staff. They make quality, affordable cat scratching posts and larger animal jungle-gym thingies.a good way to walk out having spent $170 and feel you have something to show for it

Management is non responsive , staff can’t be trusted bad experience more than once .

Amazing selection of incredibly affordable cat trees- *plus* they'll re-cover them when your cats have scratched them up!