Golden Leaf Jeweller Ltd

Brought in a gifted pocket watch from the 1800's that worked well - intermittently. Very simple but beautiful movement. The lady there said we can fix it no problem, the fellow there was a 'master watchmaker'. He came out looking at me like he was disgusted and judging the way I looked and just handed it back to me. 'I can't fix this'. I may not be the best dressed as I wasn't well off at the time but I am a decent human being. I have pride too. I just received a multi 7 digit inheretance. Will not spend a dime there. How can a watchmaker sit idly by knowing that a friend's watch is not working on the table?

Cheap products, shoddy service. Ive purchased jewelry from there before, and was only ever upset with the lady's service (she is dishonest about quality and value, and lies about jewelry cleaning products to boost sales) but never had a bad experience with what I assume is her husband until today. I came in to get my watch battery changed changed for $13 and requested a couple links be removed- never an additional cost anywhere else I've been. This guy says it will be an extra $10 and breaks the clasp in the process of sizing it. I say fix the clasp and forget about the links. Then have the audacity to say they've given me a discount! Sucks they are my neighborhood jeweler but I will be making the trip to go somewhere reputable in the future.

I am disappointed. I brought a ring in over a week ago to find out the material and if it could be resized. The lady there told me it was Silver, it could be sized down to a 13.5, and to call in a week. When I came to pick it up today the man working there told me it Wasn't Silver and could not be soldered shut so instead of contacting me to let me know, they'd just cut a chunk out of it and squeezed it down to an 11. It didn't fit my finger so he said he could widen it right there. He took the ring behind the counter, fiddled with whatever tool he uses, and handed it back to me WARPED out of its original circular shaped. I suggest finding a different jeweller

Excellent attention to detail and clear communication. Small operation - you can see the care they take - they seemingly do the repairs in house.

Friendly family run jewelers with watches of every type plus fantastic reasonably priced & fast serviced watch battery replacement.