A Class Fancy Jewellers

Purchased a ring with a Red Ruby for my wife as an anniversary gift. Ring Broken when she try to remove it after a week. Very poor craftsmanship. Went back to the store. She agree to exchange it for a another ring. But she doesn’t have good selection. We wanted the money back but she refused. So we picked one as we don’t have any choice. She refused to pay the balance cash as she wanted us to pick more jewelry for the rest. So we picked one more and asked us to pay extra $100. We have no choice and paid the money. After one month my wife noticed that ring discolouration. We took it to another jewellery store and checked the ring. We found out that it is a gold plated metal ring as it sticks to the magnet. We went back the store talk to the same lady. No question asked she agree to change it. She didn’t have many choice to pick. Again she refused to refund the money. Finally we picked one even though we didn’t like the ring again this time she want more money. $138 this time. I firmly refused. After long arguments and talking back and forth she let us go without charging. We went back to another jewellery shop and tested it. It was a ten karat gold worth only about $200 max. We went home took all the jewelleries that we bought from her, went back to the shop. This time we demanded the money back. She refused to return the money and offered the 22k stamped ring. My wife refused to except and demand for the money back. It was in vain. We took the ring which is bit smaller. We are looking forward to file a complaint against her. She is a real fraudulent. I don’t know how she stay in business.

Best customer service and amazing designs to choose from. The Gold is of high quality and is brought in from places like Dubai, Singapore, India. If your looking for good quality 22k gold this is the place to shop. Owners are extremely nice.

As soon as I walked in I was treated as though I had no knowledge of buy gold. I have being buying gold on the main street market for 5 years and I have never seen such terrible customer service as A Class Fancy Jewellers. Although of their terrible customer service I decided to buy a 22K gold ring. After 3 months the ring started to fade in colour. I took the ring to reputable jeweller at Oakridge Centre and had learned that the ring was of 18K with 22K gold plating. I have never seen such frauds in my life, these people exploited my trust and my money. I will not being coming to this store again and request others to do the same.

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