Tisol

It's my go to pet store for cat food. Great selection and nice humans

This is a great local chain with knowledge pet loving staff. Their prices are competitive and they offer a simple membership that can earn you a few bag of food about once a year

This place feels like it's run by a bunch of teenagers...because it is. To be fair, they're doing their best, and the onus is more on the company for presumably hiring the cheapest staff they could find. There are usually about six people behind the registers, and if I'm lucky, one of them can help me. Questions are met by the majority of staff with blank stares or confused murmuring. Reading the comments, it seems the store was taken over by American ownership who don't seem particularly invested in the customer experience. In response they have put signs in the windows stating they are proudly Canadian-run. So, congratulations on hiring Canadians at a store in Canada?

I had good service and excellent suggestions from the staff based on the products they used for their pets.

Great service. Young ladies there were very helpful.