Centre D'Animaux Safari Place Versailles

Rude and inadequate staff For people looking to buy hamsters for the first time, pls do a thorough research before you come in to this store as the staff has very little knowledge of hamster/ hamster care. To add, they don’t know the pets they are selling.When I called them to asked if they have a Serian hamster they said NO they only have small hamsters and the “normal” (?) hamsters which I assumed is the one I was looking for. When I get there I asked again and they repeated what they said over the phone. When we entered , surprise, surprise, they did have Serian hamster... (the one they said they didn’t have) I approach another staff to request the hamster we want to bring home, in a friendly way but she responded back with a rude and condescending attitude. She asked me questions about the hamsters new home with an uninterested tone. When she gave the hamster to us I requested to have some of the bedding from it’s cage. And she asked why? I replied (something along the lines of) new hamsters need their old bedding so that they won’t be overwhelmed by their new environment, with the bedding they came with they will feel more comfortable. i was surprise that she asked because this is a common knowledge among hamster owners or care. When she walked away, she rolled her eyes at me! She also made us buy hamster food that was not needed or unnecessary. 0/5

The staff are so passive-aggressive, the chubby girl roll her eyes when you try to have some information about the pets and if you want to buy one. Judge you when you try to look up for some cages online wich are way more cheap, ask for picture before hands to be sure it's a good cage. But if you look at where the pets are kept anything can be better. Talk more between them than welcoming the customer. Ain't the first time this happen. Think they know everything but they don't most of the time.

I’ve went there a couple times on my own, mostly to look but sometimes to purchase some things including animals. Around a month ago, I bought a syrian hamster from there. The employee wasn’t exactly rude, but for some reason asking for the hamster made me very nervous? I don’t know why, but she seemed a little annoyed, maybe she was having a bad day. The second time I went there was to get some pet mice, since I had been wanting them for a long time. Before going I had all my supplies, so I didn’t need to purchase any. When I got there and asked to buy a pair of female mice I was immediately asked if I had a debit card in order to prove if I had gotten the food, after they asked me to show what kind of food I had. This kind of shocked me as with my first experience they didn’t ask for that. They ended up giving me the mice after I told them I didn’t have “proof” as I don’t see why I should, it’s great that they care about their animals though. Today was and will be my last time going there, one of the mice given to me fell into a state of torpor, which is basically their body temperature being very cold, and unfortunately passed away. I explained this to the employee, and the reasoning why I came which was to get more mice because I didn’t want my other one to be alone as it’s recommended that they live in pairs. Long story short, the employee told me she couldn’t sell me the mice because I was below the age of 18. That in my opinion is the most stupidest thing I’ve ever heard, I’m not a child of course, I do longer than my actual age, but I’m not that young looking. I also don’t get why they would tell me this now when I had already previously bought a few animals from them with no problem whatsoever. Also, not every mouse or rat that is bought is intended to be a feeder, so when I go to buy a mouse and they immediately ask why and I say “for a pet” and then they suddenly start asking me for proof of the supplies even though they didn’t do that for my hamster, it’s kinda weird to me. Especially since syrian hamsters need way more care and supplies than mice, so I don’t see why they wouldn’t sell me them the second time because I wasn’t 18. I told them I would come back with a parent, but when I told my parents about this they refused and simply told me to go to another petstore as it was a stupid thing to not allow. I had a good first experience though :)

Worst job I ever had. The fact that the manager there still have a job eludes me.

They sold me 2 abused and neurologically damaged green cheek conures, whom died. Now I have to pay my own autopsy, then bring them to small claims court because they refuse to reimburse me the money .. I’ve never had such a horrible experience other than this Safari pet shop .. please people stick with Nature Parc pet shop, and breeders. I went to buy the same Conure off of a breeder, it’s been 1 week and no problem. Safari even gave me a rich in sugar diet, very unhealthy for Conure’s. The diet the breeder gave me was on a different level. I wouldn’t even buy a fish from these people ! The manager Sheena that sold me the bird looked straight out of prison .. tattoos, smelt of smoke. Then she even told me on the phone that everything is my fault, rudely as well. She just wanted to sell me the bird and get me out of there as soon as possible.