UniCredit Bank Czech Republic and Slovakia

Opening hours are really bad.

A mega unpleasant older woman who always cleans up there, doesn't say a word and closes the door of the witch, goes there without a veil now during a pandemic ...

Bad, just bad. I opened an account here and it looked good, but gradually I had to come here about 15 more times. I was charged fees that I did not have to pay at all, after each day the history of payments and more was erased. When everything looked good after a demanding 3 months of negotiation, they canceled my card payment via the Internet and when I tried to negotiate with the gentleman who was in charge of me, I only found out after arriving at the branch that he no longer worked here and that they "forgot" it. Let us know. I strongly do not recommend.

What bothers me the most is the shortened opening hours from 10 to 14, when I have to go there in person.

Simply satisfaction. Everything solved in a few minutes. They offered me coffee and water. There is an effort to improve the quality of services. 👍