Map
Detailed Information
- Place Types Bank
- Address Radlická 333/150, 150 57 Praha-Praha 5, Czechia
- Coordinate 50.0590483,14.3885515
- Website https://www.csob.cz/portal/kontakty/pobocky-a-bankomaty/pobocka
- Rating 3.7
- Compound Code 395Q+JC Prague, Czechia
Openning hours
- Monday 9:00 AM – 12:30 PM, 1:30 – 3:00 PM
- Tuesday 9:00 AM – 12:30 PM, 1:30 – 3:00 PM
- Wednesday 9:00 AM – 12:30 PM, 1:30 – 3:00 PM
- Thursday 9:00 AM – 12:30 PM, 1:30 – 3:00 PM
- Friday 9:00 AM – 12:30 PM, 1:30 – 3:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
This is a thief bank, modern example of institutional gangsters protected by incapable state administration. Asides from that, the people working there are incapable and arrogant.
To illustrate this statement, I will explain the case of my sister, who has opened bank account there and now we need to pay bankster fees on a regular base, as these thieves take a money from her account regularly.
So, she has been using CSOB services for a couple years she has spent in Prague. She moved abroad, but decided to keep the banking account there just in case she returns to Prague within a year.
Then, they started to incur the virtual fees to her account, like sending post notices and so on. After bringing her account in a minus, then they started to send debt notices to false address in another country that they deliberately entered into account, with result that these notices do not reach her. Ofcourse, they do not use email or other modern communication mean.
Then, she transfers the money to her account from abroad, to cover imaginary fees. The nice bank takes SEPA transfer (EU/EUR transfer within Europe which should be provision free by European law) and charges provision on receiving the money, which is against the law.
To illustrate the case, she sent two transactions from Austria, each 15€, in €, to her EUR account at CSOB. Each of these transactions was charged with 5€ for receiving. After receiving these unlawful charges, she stil had a couple of eur on her account. On the same day they then incurred a new debt for some kind of notice od 19€, bringing the account again into the minus.
Why she do not close the account? Well, it is imposible to get contact with the support. You cannot contact support within ebanking. On the phone, they either do not answer, or you cannot reach english-speaking person, or if you reach one, it cannot help you. In order to close the banking account you need to come there personally to Prague.
So, next time she arrives in Prague this account will be closed and we will use some mean to incur material damage to this bank, as they cannot be spoken or communicated normally.
Bank
Watch your working hours before you go! I haven't experienced it in any bank yet, but they have a lunch break, so don't come five minutes after closing like I did: - /
Beautiful and modern building. A very pleasant environment was complemented by a nice personal banker with the necessary knowledge and experience.
A modern branch right on the Radlická metro station, the cancellation and subsequent re-establishment of the pension savings went smoothly, the banker was very nice and helpful :)
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