ČSOB

Conveniently located at the shopping mall. Just off the parking lot bellow the shopping center. I specially appreciate that this site features withdrawal as well as deposit ATMs, where you can credit your account just by using the relevant debit/credit card. Good clerk service too.

One of the worst banks in czech republic, pokladna is always closed even if they are due to close in 3 min on friday!! And online it says they are optn till 18:00

ATM

Hello, I would like to share a very positive visit to the Chlumecká branch. In my opinion, this is one of the most professional branches here in Prague. Upon entering the branch, I was led by a very good young man. He asked me what I needed and then sat me down with coffee and a glass of water. Then I was picked up by a nice banker who took care of me from the very beginning. The whole conversation was pleasant and I solved what I needed. Last but not least, I needed cash services. The operation went very quickly and the lady at the box office wished me a nice rest of the day. This is how I imagine banking services. I rate 5 stars. Absolute satisfaction.

The staff is not willing to help at all and is not able to solve common problems of clients. I only asked for the cancellation of the PIN on IB. The young man sent me home, saying that I would receive the login code by text message, I did not receive any code, then he said by phone that "There was a technical error, wait until tomorrow" and I had the whole feeling that he just wanted to get rid of me as soon as possible.