Komerční banka, pobočka

The worst customer experience at a Bank branch.

I'm waiting and waiting and waiting ... here it's like a government office. And thanks to "my" banker, Mr. Óllert, I'm changing banks. It's light that he doesn't understand him and doesn't even try, the lightning speed and willingness are absolutely zero. If I encounter a minor problem, he doesn't know. I would sit such a person at the gatehouse, he has nothing to do at the counter.

Certainly not this bank for me. Banker Irena Hrbkova has been absolutely unresponsive to email for more than a month and other bad experiences !!!! For me, the rating of 1 is too much 🤔

Unfortunately, I also have to connect, but specifically to the lady sitting at the cash register. There are two, one is fine, but the other is permanent, or God knows what it's on. So she's uncomfortable. That I always come in and when he sees that this lady is there I leave. Am I surprised that the director or director of the bank doesn't mind? Obviously, it must be the same. And unpleasant people understand ..

You come, ask, settle down in the corridor and wait. Wait 10min, wait 20min, and when even after 30min no one is interested in you, leave.