UniCredit Bank

I visited this branch several times and never bank employees could help me with my problems. 1) I asked to change my home address because I relocated. Then later I found out that they did not changed it. 2) I asked to decrese my daily limits from 100K to 40K, then in online banking I see my new limit became 150K, the bank employee increased it instead. 3) I asked to withdraw cash, because I cannot use ATM due to the daily cash limit, but they answered I should request this type of operation in advance + this costs some fee. ...etc @UniCredit how are you going to do your business if your clients do not matter at all for you?

Be very careful with this bank, especially if you are a foreigner. They closed my account without notice and transferred money to their internal account. The clerk could not tell me why, but he assumes that happened because I have serbian passport. I was constantly contacted by this bank to provide them various proofs of existance, they scanned all my documents, rental and work contracts also, but somehow they "missed" to acknowledge my address in Prague and therefore closed the account and took the money. I was called to "update" my documents, even that they were still valid and instead of talking documents I was coerced to invest my saving in their index funds. For that purpose they did have my email address and the phone number that they called multiple times to remind me about index fund opportunities. That number and email address were not used to notify me that they will close account and take money.

Rude customer service and advisor closed my account without ANY notification!

It took nearly 1 hour to open a bank account.. And it was not because of the waiting time. I would not recommend this branch.

Good branch with friendly English speaking representatives that are very helpful.