Map
Detailed Information
- Place Types Bank
- Address 7, V Celnici 2079, 110 00 Praha 1-Nové Město, Czechia
- Coordinate 50.0886115,14.4322666
- Website https://www.equabank.cz/
- Rating 3.8
- Compound Code 3CQJ+CW Prague-Prague 1, Czechia
Openning hours
- Monday 8:30 AM – 6:00 PM
- Tuesday 8:30 AM – 6:00 PM
- Wednesday 8:30 AM – 6:00 PM
- Thursday 8:30 AM – 6:00 PM
- Friday 8:30 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Equa bank is providing amazing banking services. It’s great bank to have you account in.
DO NOT BANK WITH THEM. Hands down the worst bank you could ever use. Horrible customer service, incompent, and unprofessional. Leave customers without debit cards for WEEKS without access to money. Go ANYWHERE ELSE
TERRIBLE CUSTOMER SERVICE- your call will be hung up because they dont speak ENGLISH. Such a bad way of dealing with customers.
"Hello, my card isn't working, can you help?"
"Certainly sir, it seems the problem is your card has been blocked"
"Uh okay, well I need to make payments, can you tell me why it's been blocked? Can I unblock it?"
"Sorry, all you can do is order a new card"
"I see, how long would that take?"
"Two weeks at least"
"We can't get a new card sooner? This is for a business account..."
"You could order one here, but it would cost you 300czk"
"So you block our card without even announcing it, then want to charge me to get a new one set up quickly?"
Oh and their exported CSVs are terrible. Probably the worst choice for a bank. Much regret.
Unpleasant and not qualitative service at the branch.
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