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Home Czechia Hlavní město Praha ČSOB

ČSOB

Lidická 66/43, Smíchov, 150 00 Praha-Praha 5, Czechia
+420 230 026 070
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Detailed Information
Openning hours
  • Monday 9:00 AM – 12:30 PM, 1:30 – 3:00 PM
  • Tuesday 9:00 AM – 12:30 PM, 1:30 – 3:00 PM
  • Wednesday 9:00 AM – 12:30 PM, 1:30 – 3:00 PM
  • Thursday 9:00 AM – 12:30 PM, 1:30 – 3:00 PM
  • Friday 9:00 AM – 12:30 PM, 1:30 – 3:00 PM
  • Saturday Closed
  • Sunday Closed
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Reviews
Anca Ciobanu (06/30/2017)
The ATM from inside the bank was not working properly ( I tried to withdraw 1000CZK, I didn't receive the cash but I got an sms confirmation that the amount was debited from my account) so I called the Help Line and I also told this problem to several bank employees, asking them to mark the ATM as "Not functional" and avoid tricking other customers. The lady from the info desk very impolitely turned the back on me because she was not speaking English. I insisted that the ATM should be marked as "Not functional" but the answer I got was: "This ATM works for some people and doesn't work for others. We've got just 3 reclamations today". Apparently this is not enough. While I've waited 2 hours for my turn in the line (because it was full of customers inside the bank but only one desk open for non-cash transactions), I saw more than 5 frustrated customers trying to unsuccessfully withdraw money from that ATM...
synkrotron (09/21/2018)
I used the cash machine to withdraw k3000 and was given a k1000 and k2000 note. Bank refused to change k2000 note into smaller denominations and staff member was not at all helpful.
Daniel Brvnišťan (06/12/2015)
Open 9-5? When are working people supposed to use it? All at once during lunch break?
Petr P (03/23/2017)
Terrible opening hours, terrible service, long queues all the time.
Aneta Hazdrová (01/12/2021)
Absolute satisfaction. :) 1. The branch, after reconstruction, is beautiful and modern. 2. I have been to three bankers over time and they have all been maximally helpful, nice and pleasant. 3. I really enjoy ČSOB that I never leave with any paper, everything is signed on a tablet and you can find the documents in your MB.
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