Bike & Tour

Very professional - prompt email reply, good English speaking customer service, offers delivery & pick up service. Their bikes are good

It was about a repair. I was there, introduced my bike and was given an appointment for next week straight away. A week later I brought it there on Thursday afternoon and I was able to pick it up on Friday evening. Thank you - more than satisfied, also in terms of the price. Perfect

I had a bike that hadn't been used for a long time for a thorough inspection there in the bike workshop and I am disappointed with the result. In addition to tightening the usual screws, I would at least have expected that all the gears would be cleaned and then completely re-greased with the derailleur. But neither was done. The brake pads were found to be good during the inspection. 2 weeks later, when asked, they said that they might have to be exchanged after all ... without words! Unfortunately not to be recommended!

Complete disaster of the store. At first nobody answers the phone to reserve a bike. When you come by in person, you wait forever to find out that there is no longer any bike. Unfortunately, the competition is just as bad and you can actually only bring your own bike to Lübeck.

Yesterday we borrowed 3 e-bikes that we had reserved in the store the day before. We are very satisfied with the bikes and the service. We got helmets and bicycle baskets at no extra charge. The owner / employee was very friendly. So everything is great, we would rent the bikes here again. We walked there, it would be difficult to park your car.