Home Germany Bavaria CUBE Store Nürnberg West

CUBE Store Nürnberg West

Sigmundstraße 180, 90431 Nürnberg, Germany

+49 911 96574674

Map

Detailed Information

Place Types Bicycle store
Address Sigmundstraße 180, 90431 Nürnberg, Germany
Coordinate 49.4454667,11.0070361
Website http://www.multicycle.de/cube-store-nuernberg-west
Rating 5
Compound Code C2W4+5R Nuremberg, Germany

Openning hours

Monday 12:00 – 6:00 PM
Tuesday 12:00 – 6:00 PM
Wednesday 12:00 – 6:00 PM
Thursday 12:00 – 6:00 PM
Friday 12:00 – 6:00 PM
Saturday 10:00 AM – 2:00 PM
Sunday Closed

Photos

Reviews

V & A Kadunic (08/06/2020)

When i went to Cube store West i have experienced great customer service starting with Carlos who had helped me to find exactly what I was looking for! He helped me to chose right bike and helmet for me. I am very choosy but he had patience with smile and great sense of humor:) Manager of the store very pleasant, customer service employees very nice and helpful as well!! Simply put, I would highly recommend this particular store! I feel in love with my new bike, Kathmandu Iridium black... best bike purchase ever:-) Thank you guys!

Noah Sussman (07/01/2020)

It’s a bit of a complicated review-I bought a brand new bike for €1300, and whoever bolted the bike together did not do a great job. The five stars however, they are for the mechanics who every time I have brought the bike in have quickly and efficiently repaired the original assembly shortcomings. I recommend getting this level of skill in to assembling the new bikes. All in all a positive experience.

Ylly (06/13/2020)

During corona times, half of the staff was not wearing mask and I didn’t feel safe in the store. But this was not the weirdest thing - this was seeing personal information of the people who bought bikes (name, address, account information, etc) attached to the bike and the price tag. I feel that their privacy is violated. I would say this is not in alignment with customer’s privacy rights.

Alessandro “DeatK” Cortese (05/16/2020)

I went there yesterday, I have found the bike I wanted and I waited a lot to make some questions. The guy was not too friendly...(but I also understand that in this covid times there are more problems for all...) And when I told him I was interested to the bike he answered that the bike was reserved (it was not marked so, normally the reserved one are marked with a sign and parked at the end of the store) and it was the only one. He offered me to buy some more expensive bikes. I like those bikes, but since there is just one brand the choice is limited.

Lenette (06/18/2020)

The 3 stars are only for the actual employees in this shop. I would give them 5 stars.They are very friendly and helpful, trying to serve their customers in any way they can. I have even heard that they are working outside of the opening hours to try and make bikes available as fast as possible to customers. But the corporation behind this shop is what makes the experience terrible and why 2 stars were removed (I would like to give them 0 stars). The store is not updated on delayed production or delivery dates, so customers come in angry because they haven't been informed. They do not have the support needed to serve customers, answer the phone or emails. Considering that so many are running towards bike shops now, the employees are really doing the best they can, but aren't supported by the actual Multicycle corporation. The sad part is that most customers take this out on the staff in the store - who actually can't influence the bike deliveries.

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