Smyths Toys Superstores

Very cool shop and best prices recommend for everyone's

The saleswoman snappy asked how old my daughter was. As an indication that you have to wear a mask from 7 years. May it be that she does her duty. But I didn't find the way customer friendly.

We always found everything we wanted. Everything was great and everyone was super friendly. 👍

The baby clothes saleswoman Funny is a great saleswoman. Advises customers with pleasure, a smile and a good brain ... I liked it, even though we bought more than we wanted. So she did everything right.

I had a slightly different experience with Smyths Toys Superstores. I have never been to a Smyths store as we live a little further from a store. I always order a catalog online, again this year, but instead of the toys catalog for winter 2020, there was the catalog for babies, it should be said that I have a 4-year-old son who looked at the catalog with his grandmother want, but when he saw that the catalog was for babies, he said to his grandma: "Grandma, it's for babies, I'm not a baby anymore." What to do?.... I tried to order a catalog online again, but it didn't work, then I called customer service and described my situation to the nice young man. He told me that there were no more catalogs online and that they were only available in shops. Okay, thanks, it was a nice conversation ..... I quickly picked out the address of the Smyths Toys Superstore in Rostock and simply called there. I also explained the situation to the nice young lady on the phone and asked her if it would be possible to send me a catalog. Going there wouldn't have been the problem, but due to the COVID 19, I don't want to expose myself and my family to any unnecessary danger, she understood that on the phone and then said. I cannot promise you 100%, I have to discuss this with my manager first, but I don't think it speaks against it. She made a note of my address and this afternoon I was able to get the long-awaited catalog out of the mailbox. My son was really happy and spent at least two hours flipping through the catalog and showing what he wanted, almost the whole catalog of course, but not the girl stuff. I would like to take this opportunity to thank you from the bottom of my heart for the friendly gesture and for the nice conversations. Thank you so much. I wish you a Merry Christmas 2020.