Smyths Toys Superstores

I bought a toilet trainer last Friday and asked again at the checkout whether I have a right of return. The cashier specifically said YES (with receipt within 14 days it was said). On Monday I wanted to bring the goods back because they didn't fit. Contrary to my expectations, the goods were not taken back, although I had asked specifically. Otherwise I would have ordered it online. If the manager reads it, he / she is welcome to contact me.

And a shop to recommend. We had a great time. They recommended us well and the prices were excellent. The orders and the branch manager know how to do their job. She was kind and knew all about her merchandise. We see that he likes his job. Really if you go you will not be disappointed.

Very competent and kind salespeople, they know the work they do. If you don't know what to buy, they help you, they have a solution for everything. To recommend!

Scenario in short form: The customer comes, finds product (stroller), the employee very nice, the advice good and competent (for the 2 stars), purchase decision made - pregnant woman asks for a short time to reserve until help for transport in the evening has time. Result: "It must not be reserved in the (pre-) Christmas time" - Thank you for talking - Customer lost - Online and distance sales wins by customer-unfriendly strategy ... it will not do anything to save the stationary trade - A great pity, especially at so eager employees - Merry Christmas

First of all, I would like to say that I find the advertising on TV super. Second, I would like to mention the great employee from the bike department, he is super friendly, helpful and understands his job. And last but not least, your shop is simply top. Keep it up