Radsport Schrauth

Amazing service! Flat tire on a busy day, but they drove all the way to fix our bike with a brand new tire. Would come back!

Desperately in need of chain lubricant and walked away with just that and a very friendly smile! Coming from Amsterdam I’m used to getting flogged and ripped off for an extra buck....but not in this shop! Excellent service and by the looks of the interrior I can tell over there its about bikes and nothing else!

Topservice. Correct and friendly

We rented a 16" bike for our little boy.they treated us very rudely. "This is the bike, take it", no info, just a very heavy bag with 2 lock chains and repair kit for the tire because "is the German law", although we explain that we had already al that stuff. No flexibility in time for giving back the bike. They cheated telling us to be back at 18hrs whereas the return time was 1830hrs, which I discovered when I was there at 1730hrs. The shop was closed already and you cold left the key in the mailbox... in such way I could not tell them that the bike they gave us was broken.front wheel bearings were broken so the wheel got stuck and my son could not ride anymore. Very ugly service for renting. Shop is quite poor for my standard, but might be top level for the region. Never be back there.

Cool guy, friendly, super helpful, competent and very service and solution-oriented. Such service is rarely found today. Thanks for that! I can't understand the negative reviews. Absolutely deserved 5 stars !! Again in Cochem, then only to Elmar, of course 👍🏼