Home Germany North Rhine-Westphalia Cosmos Bikes & More

Cosmos Bikes & More

Neptunpl. 6B, 50823 Köln, Germany

+49 221 9525774

Map

Detailed Information

Place Types Bicycle store
Address Neptunpl. 6B, 50823 Köln, Germany
Coordinate 50.9475648,6.9191058
Website http://www.cosmosbikes.de/
Rating 4
Compound Code WWX9+2J Cologne, Germany

Openning hours

Monday 10:00 AM – 6:30 PM
Tuesday 10:00 AM – 6:30 PM
Wednesday 10:00 AM – 6:30 PM
Thursday 10:00 AM – 6:30 PM
Friday 10:00 AM – 6:30 PM
Saturday 10:00 AM – 4:00 PM
Sunday Closed

Photos

Reviews

Konstantina Tatsi (10/10/2020)

Most of the employees are friendly and helpful, but some are always rude and they destroy the whole image of the shop. Examples given, they called to let me know my bike is ready and, as back then my German were non existing, I was trying to ask how much it costs so that I can have cash with me and they hang up on me, just because I was speaking English. Last time I went there to fix my bike, they were totally rude and told me flatly they have no available time this week and when I said that it's ok for me and I want to make an appointment for whenever they are available, they just said no and asked me to go to another bike shop. When I at least, asked for any suggestions (!!!) they just shrugged.

A. Honig (09/28/2020)

Absolutely rude and wrong advice. I sold a new hose and jacket for my front wheel on site. After trying to pull the coat onto the rim for an hour and failed, I got the opinion of a third person who then told me that a coat that was too small was sold to me. So I went back to the store and stood in front of it 3 minutes before it closed and was no longer allowed in, although I said at the door that I just have a quick question. Today I went there again and described what happened and that a coat that was too small was sold to me. Then one of the salespeople seriously says that the coat has been used and is no longer new. Logically, a coat is one hour !!! tries to pull on the rim, no longer in the state it was in when you bought it. Reluctantly, I got a new coat in the right size, but I no longer set foot in the shop. That is an absolute cheek.

T. Tscharf (09/05/2020)

Just bought a Ghost Speedline 8.8 there. A reservation was confirmed by email and everything was prepared to my satisfaction. On site when picking up, I would give great advice on accessories, and I can really recommend Cosmos Bikes & More. It's a shame that this shop is 300 km away.

Hiro Protagonist (08/27/2020)

I was in the workshop because of problems with the circuit and there they literally looked at the matter for 3 seconds and immediately said that the switchgear was totally bent and had to be replaced, for which 100 € and a waiting time of 5 days were estimated. After that I was two minutes further in the B.O.C. where within 5 minutes the bent shift EYE was fixed to me and that for nothing. Beware, rip off.

K aus K (09/08/2020)

Unfortunately, buying a bike failed because not a single cent cash discount was feasible. At the moment of the boom re. Bicycle partially understandable, but unwise in the long run. At some point the boom will be over and the market will be saturated. Bought a bike elsewhere for € 48 less! Young man was nice and hard-working, but allowed himself to be distracted by people chatting in between. There are always people who just can't wait. Accessory sales were fine.

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