Oficina de Correos

Eternal queues, without air conditioning in summer, letters that do not arrive ... In addition, the generic responses that you put to the criticism indicate that you do nothing. Recently an office worker left who was great. Why? A very, very, very improvable service.

My package did not arrive, I have to go pick it up because the post office tells me that Paloma Street number 1 is wrong when it comes from the pizza maker to the Durum street and it is the street in which an ambulance came now due to its I am late and I am admitted, the most likely is that I lose the package, in short, he is incompetent also when he called me, it made me cool as if I did not know where I live

A shame. Whatever time you go, you have to endure more than half an hour in line and in the street in the sun. With this staff in a more crowded office in, for example, Madrid there would already be a riot. I do not think it is a problem of the personnel that there is, but of the lack. Regrettable!

I have a package from Amazón awaiting collection, which due to circumstances that arose in the beginning and aggravated in the end as a result of the heavy snowfall in Madrid, I have not been able to remove. I have a collection deadline tomorrow 19 and at this moment I have blocked the exit of my plot by a strong layer of ice, waiting for someone else to help me remove it.nI just called that office to ask if it is possible to delay the return a couple of days at least.nMe: - After wishing you good morning, I explain the previous circumstances and reason for the call.nEmployee:n(It asks me in advance for the identification number of the package). Here it is not difficult for me that we have anything to return anything today or tomorrow.nMe:n- Yes, I already know that, because until tomorrow I have a deadline for the collection. What I want to know is whether it is possible to activate a delay.nEmployee:n- (Reiterates) Well, here I don't know that I have anything to return today or tomorrow.nAdd:nAnd, since day 5 has not had time to come before ?.nAnd can't you come on foot?nMe:n- Well no, ma'am, I couldn't go before. On the other hand, I live more than 2 km from that office and the package weighs 6 kg. Also, due to my age and the general condition of the floor, I do not want to expose myself to a fall, especially in the current health situation.nEmployee:n- Okay! Well, there are no people who live far away and move on foot, etc .....!nMe: - I do not allow him to give me lessons on how to act. All I ask of you is that you inform me if there is a possibility of a slight delay in collection. Tell me yes or no, and everything is solved.nEmployee:n-Well, if he can't come, we have to return him ......nMe:n- You have been insolent.nEmployee:n- Comment something I do not understand and hang up.

A shame. Whatever time you go, you have to endure more than half an hour in line and in the street in the sun. With this staff in a more crowded office in, for example, Madrid there would already be a riot. Regrettable!