Map
Detailed Information
- Place Types Post office
- Address Calle Mayor, 109, Local 2, 28794 Guadalix de la Sierra, Madrid, Spain
- Coordinate 40.7858094,-3.7000285
- Website http://www.correos.es/
- Rating 1.3
- Compound Code Q7PX+8X Guadalix de la Sierra, Spain
Openning hours
- Monday 8:30 AM – 2:30 PM
- Tuesday 8:30 AM – 2:30 PM
- Wednesday 8:30 AM – 2:30 PM
- Thursday 8:30 AM – 2:30 PM
- Friday 8:30 AM – 2:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
This office is a SHAME, they are terrible, all the employees are scoundrels, the director answers the clients fatally and never helps or attends as it should be, I have had an Amazon package for 4 days and they have not delivered it, I have I've gone to the office twice to pick it up there and do their work but they don't want to give it to me either, and many times more than going to do paperwork, things of embarrassment happen to me ... Post office should do something because they are dirtying their name and they will see, But please you have to spread it so that the post office does something with these ladies. They are horrible. I don't know how people like this can be cared for in an office, having young and nice people who would do the job much better.
I am sure it is the worst post office in Spain. I have been waiting for a package from Amazon for 1 week, yesterday I called customer service and opened a claim but they have not even deigned to answer me, more of the same. This morning I went to ask and they don't even have it classified. So I have asked for the refund because I don't think it will arrive in 1 month and it is a Christmas present. A shame.
It is the second time that something similar has happened to me sending an immediate international turn a real shame to the attention of the public, but on top of that the lady who treated me did not identify herself, only badly told me that she was the director and that she did not give her name.nHe was wrong to put the data (name) of the recipient and in the destination they do not give the money to the person as it is supposed for security.nFurthermore, they do not give me a solution and he tells me that I have to wait, when I ask him, why it is a very urgent money order, because it does not tell me, what it takes, and pay the shipping commission again. It is an armed robbery.nLet's see if they can serve trained people to the public because this lady neither training nor education, even the first time I was the supposed director, I didn't even know if international money orders could be sent by mail.nWell I will continue to claim my rights to see if I can get my money back as soon as possible.
A real shame. I have never seen worse service. Not only have they not delivered for months, they also do not pick up the phone and have long queues in the street to claim mail and parcels
They do not notify you and when you want to deliver something, it takes an eternity, first because of the waiting time and secondly, because the staff there is not qualified or with little desire to work
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