Vélo électrique AC-Emotion Paris Grande-Armée

I bought an electric bike there for 2,400 euros on the advice of one of their seller in their Bastille shop which has since closed. The sales and support were flawless. My troubles then came on the after-sales service and catastrophic maintenance !!! A changed wheel wound upside down, badly made brake and transmission adjustments which contributed to the premature wear of these parts. Almost non-existent monitoring and communication (need to relaunch multiple times to find out where the repairs were ... to finally learn that my bike, which I use daily to get around and which I need, has finally been ready since 10 days). People not mean but just incompetent and disorganized. A simple bicycle dealer who should not be counted on for after-sales service and maintenance or repair!

Super warm welcome! very happy to have had me try two bikes to compare.

A professional and attentive team that takes the time to advise you

Very pleased with the reception of this Parisian shop! I tested at ease both bikes between which I hesitated. With the price I had a nice discount on a model Ktm Maciana sport 2019, I personally recommend! Aurel.

To flee absolutely !!!! Dishonest trader. The workshop manager sold me a used battery charger at the price of a new one, it never worked, but when I wanted to exchange it, this workshop manager accused me to have it deteriorated. This gentleman was also very badly brought up. When revisions are 3 times more expensive than elsewhere for sloppy work.