Map
Detailed Information
- Place Types Bank
- Address 1 Lothbury, London EC2R 7DB, UK
- Coordinate 51.5148266,-0.0904161
- Website http://www.bankofchina.com/uk/
- Rating 2.8
- Compound Code GW75+WR London, UK
Openning hours
- Monday 9:30 AM – 4:00 PM
- Tuesday 9:30 AM – 4:00 PM
- Wednesday 9:30 AM – 4:00 PM
- Thursday 9:30 AM – 4:00 PM
- Friday 10:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
An absolute terrible bank and shocking experience, constant delays almost lost a house I was buying. Their online system is absolute joke. To change anything you need to go to the branch. No customer service.
Unimaginably bad, unprecedented.
Customer service calls from where did not take over, attitude is extremely bad.
After card is indescribable is stopped, before and after making 4 times phone to seek solution, nobody solves.
Going to the city of London scene, the receptionist interrupts me without even listening to my words and starts asking you to fill out the form. She continues to play with her mobile phone.
After, the counter is a girl with short hair to deal with the business, request her to pick up and stop, urgent card, she said for a while to enter the password for a while said now not to be able to. In fact, online and offline can not be used, it is not a life, if the money is needed to save the life, the bank is not responsible?
It's 2019, and the speed of doing things, the attitude of service, the structure of the system, is incredibly bad. Hope you close early, Chinese people cheat Chinese people. Shame in England.
无法想象得糟糕，空前绝后。客服电话从何来没有接过，态度极差。卡莫名其妙被停用后，前后打了4次电话寻求解决，没有人解决。前往伦敦金融城现场，前台连话都没有听我说清楚就打断，开始让你填表，她自己继续玩手机去了。之后，柜台是一名短发女生办理业务，请求她接停，急用卡，她一会儿说要输密码一会儿说现在不用了可以了。事实上，依然线上线下不能使用，还好不是救命，如果钱是需要用来救命，银行是不是有责任？都2019年了，做事速度、服务态度、系统结构，无法想象得糟糕。希望你们早点关门吧，中国人坑中国人。在英国丢人。
Let people wait for a long time, never go this place again.
Nice building, not so nice customer service.
What a ridiculously stunning building!
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