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HSBC

34 High St, Walton-on-Thames KT12 1DD, UK
+44 345 740 4404
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Detailed Information
Openning hours
  • Monday 10:00 AM – 4:00 PM
  • Tuesday 10:00 AM – 4:00 PM
  • Wednesday 10:00 AM – 4:00 PM
  • Thursday 10:00 AM – 4:00 PM
  • Friday 10:00 AM – 4:00 PM
  • Saturday Closed
  • Sunday Closed
Photos
HSBC
HSBC
Reviews
David Taylor (08/10/2020)
As always ollie was a great help, 1 other staff member not so pleasant, had our issue sorted with ollie very quickly. He gets the 🌟
Michael K (04/03/2020)
Erica helped me when rather pushed for time. Her professionalism resolved my issue and eased future processes. Thank you!
Adam Lengyel (11/10/2020)
Shocking customer service I'm standing middle off the bank over 10 min !!!! no one member off staff noticed me two lady joking around joke joke joke also it's shockingly DIRTY
Liam Furlong (01/20/2020)
Very helpful and efficient staff. First rate.
Allie B #INFJ (03/17/2019)
Went to pay in some coins (not even that many!) expecting to find a coin deposit machine as Google said there was one here. Well there wasn't so had to pay them in at the cashier - she was extremely unhelpful/rude and I'm a long-standing customer. She acted as if it was the most work she had ever been asked to do even though the whole thing only took 2 minutes! She talked to me like I'm a naughty child; said I had to separate the coins into their own denominations whereas I had followed the instructions on the front of the money bags e.g. 50p with 20p in one bag, 10p with 5p in another bag. How was I supposed to know they had to be totally separate? It's not like I often pay in coins and there's nothing on the website to tell you to do that. Also I was obviously expecting to use a coin deposit machine so she was lucky that they were separated at all! Another thing - why isn't there a coin deposit machine here? There's every other kind of machine in the banking hall. Anyway I've experienced unhelpful/abrupt attitudes with HSBC cashiers before so I think they need to be sent on refresher customer service courses. I've worked in retail on and off for years and would never treat a customer that way.
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