Map
Detailed Information
- Place Types Bank
- Address 41, 43 Chester Rd W, Shotton, Deeside CH5 1BY, UK
- Coordinate 53.2126962,-3.0410482
- Website https://locations.nationwidebranches.co.uk/shotton/41/43-cheste
- Rating 2.7
- Compound Code 6X75+3H Deeside, UK
Openning hours
- Monday 9:00 AM – 2:00 PM
- Tuesday 9:00 AM – 2:00 PM
- Wednesday 10:00 AM – 2:00 PM
- Thursday 9:00 AM – 2:00 PM
- Friday 9:00 AM – 2:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I dread going in to this branch. They Excel at being unhelpful and making you feel your like you're a pain for them. I've never had a good experience in branch at shotton - ever! I would suggest if the staff don't want to be there to help, they should look for work in a different profession. Not necessarily the reason for this review but typical was today's experience. On getting to the door, the 'bouncer' stopped and directed me to the cash machine to pay in. I appreciate they're protecting their staff in these times but with that in mind, why would they make a customer use an un-sanitised cash machine when the branch is empty? On top of that, they still have to handle the cheque anyway.. makes no sense. The neighbouring banks appeared to be letting people in while enforcing social distancing. Hey nationwide, top tip time - refresh this branch's customer service training.
Emma must be the most unhelpful and unpleasant person I’ve ever spoken to in a bank and when I complained to the manager she also was really unhelpful who said she never heard that before from anyone I wouldn’t recommend going in this branch!!
1 star isn’t low enough
I have just been to the so called bank because I have missed placed my bank card go to see if I can take cash out and the employee call Jayne was very unhelpful had me sing a signature on paper then to tell me she can't give me my money due to not having a signature online well sadly enough not every body uses online so then she still didn't give me money because i didnt have my card with a signature..... If I had my card would go cash point shock horrible lady wasn't passed about the customer
very helpful in all arears of my banking.
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