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Halifax

10A & 10B, 15 Queen's Arcade, Working St, St Davids Centre, Cardiff CF10 1GN, UK

+44 345 720 3040

Map

Detailed Information

Place Types Bank
Address 10A & 10B, 15 Queen's Arcade, Working St, St Davids Centre, Cardiff CF10 1GN, UK
Coordinate 51.4808125,-3.1774108
Website https://branches.halifax.co.uk/cardiff/10a-10b-queens-arcade?ut
Rating 3.1
Compound Code FRJF+82 Cardiff, UK

Openning hours

Monday 9:30 AM – 2:00 PM
Tuesday 9:30 AM – 2:00 PM
Wednesday 9:30 AM – 2:00 PM
Thursday 9:30 AM – 2:00 PM
Friday 9:30 AM – 2:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Arslan Ahmad (11/19/2020)

Today, I went to open a new account. I had to fill account opening application 7 times just because the website didn't get the address properly. Though the staff could edit from their PCs but they were not cooperating. I spent 2 hours just for that. Once the application was made, for the identity document, I wanted the staff to add my passport instead of just BRP. Even though there was an option to do so, this guy denied to do it. So unprofessional staff. In the end, they opened the account however I closed the account just after 5 minutes because THEY DON'T DESERVE TO HAVE MY MONEY FOR SUCH KIND OF SERVICE

Alx (01/01/2020)

I wish they had better interest rates, but this is actually the only bank who accepted me in difficult circumstances and I've thousands of pounds in savings in just a few month of work. They've earned my stars proving me they had more guts than many other branches. I'd go elsewhere in the future, where they have better rates, but I'll always have a great opinion about Halifax

Angela Edwards (10/29/2020)

Friendly helpful staff

Chaz Wilson (05/21/2020)

2pm seriously ? So poor, how can i be expected to work and still get to you by 2? I've been up since 6am as usual

Stuart Grocott (02/09/2019)

Shocking! I only wanted to open another account with them for my 14 year old son having 6 accounts already with them in the same household you’d thought it would be straight forward. Oh no, you have 3 customer service staff (with no other customers waiting) telling me we have to make an appointment and it takes an hour! Nothing free at the moment. Why don’t you apply online in store on one of these new self service machines. Nope this service is not available instore! You have to go home and do it. What fantastic customer service!!!!! We left to open an account in another bank. Shame, in upgrading their bank and sending us home to do it ourselves do the staff not realise they are soon to be obsolete? Help! I only want to give you money and receive good service that’s all.

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