Map
Detailed Information
- Place Types Bank
- Address 291 Heathway, Dagenham RM9 5BT, UK
- Coordinate 51.5425502,0.1475897
- Website https://locations.nationwidebranches.co.uk/dagenham/291-heathwa
- Rating 3.8
- Compound Code G4VX+22 Dagenham, UK
Openning hours
- Monday 9:00 AM – 2:00 PM
- Tuesday 9:00 AM – 2:00 PM
- Wednesday 10:00 AM – 2:00 PM
- Thursday 9:00 AM – 2:00 PM
- Friday 9:00 AM – 2:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
WORST customer service you could possibly get. Just been in to seek mortgage advice and been treated with the utmost level of lack of respect. Made to wait for half an hour to be seen by branch manager who turns out to be too busy and can't just be bothered and instructs teller to book me in to see mortgage advisor. Branch manager decides to see me afterall and the best she can do is hand me a leaflet and refer me to the website (which I could have done if I wanted to anyway). I then walk across to a different bank where I get first class customer service and get an appointment with a mortgage advisor on same day though different branch.
I have been a nationwide customer for ten years. But bad experience at this branch are makeing me consider moving.
They used to be really strong but recently they've taken a turn for the worst
Most recent example went in to try and transfer some money. The nationwide team member really did not seem to know what they where doing and eventually told me the sort code was not valid. I went back and checked with the supplier turns out it was correct and transferred fine when I used a different account. Wasting loads of my time in what should have been a simple task.
The staff are always friendly and helpful
I recently opened an account with Nationwide excellent customer service, marvellous team, very helpful and supportive. I would recommend this branch.
Such a good team and really helpful...love my new local branch
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